II. MAINTENANCE
2.1 Maintenance
There is no requirement for maintenance of the Hardware of LoRaWAN Gateway.
2.2 Troubleshooting
| Problem | Possible causes | Solution |
| Can not scan the gateway's IP address | 1. The computer and the gateway are not on the same network
2. The network does not support DHCP. 3. The gateway was configured to use static IP mode |
1. Check network of computer and gateway. 2. Use another active DHCP server network to access the configuration interface. 3. Press & hold the reset button within 5 seconds, then wait for 5 minutes before trying again. |
| The gateway is not online on Network Server | Wrong configuration | Check the Package Forwarder configuration on the gateway and gateway register configuration on Network Server. |